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Wash. nurses respond to nonemergency 9-1-1 medical calls

By Ted Land, K5 News KING-TV

The Kent Fire Department hopes a new pilot program will prioritize true emergencies and provide better care for those patients who need help, but don't require a trip to the ER. At its core, the program, called FDCARES, will rely on a team of nurses to respond to non-emergency medical calls. They'll also make house visits to check in on people who dial 911 more than others.

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New dispatcher talks parents through umbilical cord problem during delivery

ABC 13 KTRK-TV

A Utah couple welcomed their fourth child into the world on the side of Interstate 15, coached through delivery problems by a 911 operator. Kristin Allred and her husband Shay were six miles from the hospital when she said she knew she had to start pushing, KUTV reports. Allred's husband pulled over on the side of Interstate 15 and called 911.

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