OPEKA, Kan. (WIBW)-- There is one call that Riley County Dispatcher Dawn Wickizer will never forget.

A young Riley county teen was attempting suicide and Wickizer took the call.

"I can't get the screams… I still hear him screaming whenever I get that call,” she said.

The call ended with good news.

"We were able to direct the officers and they were able to save him," Wickizer said.

As a 911 Dispatcher for 12 years, Wickizer is no stranger to saving lives behind the scenes. Many times, she will never see the faces of the lives she saved, a reality of many 911 dispatchers.