By Andrea Lucia, CBS 11 KTVT

Hundreds of calls for help flooded 911 centers in Rowlett and Garland when an F-4 tornado struck those cities on December 26, 2015.

“All of a sudden, I think we had 50 plus calls come in at one time,” said Jessica Forsyth, one of three call takers at Garland 911. “The first call I took was a house that collapsed on a lot of people….You could hear the baby crying. It was pretty bad.”